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Retail Sales Losses to Theft

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According to the U.S. Chamber of Commerce, businesses are facing a surge in organized retail theft. In 2021 $68.89 billion in goods were stolen from retailers across the country. This was equal to 1.47% of all sales nationwide. Thirteen states exceeded the national average, with the highest rates of theft in Pennsylvania (2.41%), California (2.32%), and Arkansas (2.25%).

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Map: Created with Maptitude Mapping Software by Caliper, June 2023
Source: Retail Industry Leaders Association and Buy Safe America Coalition

Retail Sales Losses to Theft: Understanding the Impact of Organized Retail Theft

Organized retail theft is an issue that has been plaguing businesses and retailers across the country. According to a report by the National Retail Federation, retailers lost $61.7 billion to theft in 2019, up from $50.6 billion in 2018. That's a significant increase in just one year.

Theft is not a new issue for retailers, but what makes organized retail theft particularly concerning is the level of sophistication and coordination behind it. Organized retail theft involves groups or individuals working together to steal large amounts of merchandise from retailers, often with the intention of selling the stolen items on the black market for a profit. These groups may use a range of tactics to achieve their goals, including distracted theft, fake returns, and even armed robbery.

The impact of organized retail theft is often felt most acutely by smaller businesses that do not have the resources to absorb the financial losses associated with theft. These stores may be forced to let staff go, reduce inventory, or even close their doors permanently. However, larger retailers are not immune from this issue either, and the losses can still have a significant impact on their bottom line.

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